Chromalox Privacy Statement
Chromalox respects your privacy. Chromalox does not sell,
rent, or loan any identifiable information regarding its customers to any third party. Any
information you give us is held with the utmost care and security and is only used to
facilitate your business relationship with Chromalox.
Information Collection
Chromalox will explicitly ask when they need information that personally identifies
you or allows them to contact you ("Personal Information"). Generally this
information is requested when registering for the site, requesting a particular service,
making a purchase, communicating with Chromalox, or entering a giveaway or sweepstakes.
Examples of such information are: name, postal address, e-mail address, phone number,
industry, channel, and product interests.
Use of Information
Chromalox, in many parts of the world, utilizes a representative network for best
meeting your personal needs on a local level. These representative companies have
access to much of the same information as Chromalox concerning customer-specific
information. As a result, for the exclusive purposes of privacy issues and access to
personal information, these representatives are not considered to be a third party,
but rather, are considred to be part of the Chromalox organization in order to provide you
with a higher level of service.
The Personal Information described above will be
collected by Chromalox and any of its direct representative organization. Personal
Information is used by Chromalox to assist in serving you more effectively. Personal
Information is also used by Chromalox to improve the content of our Internet System, to
customize the content and/or layout of our pages for each individual customer, to notify
customers about updates to our website, and/or to contact customers for marketing
purposes.
Chromalox may sell or share non-personal aggregate, or
summary, information regarding its customers with partners or other third parties, but
Chromalox does not sell or share any information at the individual customer level.
Chromalox may disclose Personal Information if
required to do so by law or in the good-faith belief that such action is necessary to (a)
conform to the edicts of the law or comply with legal process served on Chromalox or the
Chromalox Internet System; (b) protect and defend the rights or property of Chromalox, the
site or the users of the Chromalox Internet System, and (c) act under exigent
circumstances to protect the personal safety of users of Chromalox, the Chromalox Internet
System or the public.
Reviewing and Updating Information
Whenever possible, Chromalox will provide you with the means to ensure that your Personal
Information is correct and current. You may update your contact information at
800-443-2640.
To request that your Personal Information be removed
from Chromalox's database, or to request that Chromalox no longer solicit you either by
e-mail, telephone, regular mail or by any other means, please contact Chromalox directly
at 800-443-2640 and request any such action. Please be sure to provide us
with your exact e-mail address, name, address and/or telephone number(s) in order to be
sure we handle your request correctly.
Cookies
Chromalox uses a feature of your Web browser called a "cookie" to assign a
unique identification to your computer. Cookies are files that your Web browser places on
your computer's hard drive. Chromalox creates and then uses these cookie files to track
your clicks as you go through the Chromalox Web site.
Currently, Chromalox uses cookies to keep track
of usage statistics, to tell us whether you have visited previously, and to help us
determine whether you came from a particular Internet link or banner advertisement.
Cookies may also be used to help to save and retrieve
information used on the Chromalox site such as contact information, preferences, saving
you from having to re-enter this information upon every visit to the Chromalox Internet
System. Cookies cannot be used by Chromalox to retrieve any personal information about
you. Chromalox does not and cannot use cookies to retrieve personal information about you
from your computer unless such information was knowingly and willingly provided by you.
Activity Logging
The Chromalox Internet System, as do most all Internet sites, writes to a log file common
activity information such as IP addresses and browser types for systems administration
purposes. These logs will be analyzed to constantly improve the value of the materials
available to you on the website.
Contact Us
We use email links located on the "contact us" page to allow you to contact us
directly with any questions or comments you may have. We read every message sent in and
try to reply promptly to every one. This information is used to respond directly to your
questions or comments. We may also file your comments to improve the site and program, or
review and discard the information. Your personal information is only shared with third
parties with your explicit permission.
If at any time you believe that a Chromalox site has
not adhered to these principles, please notify Chromalox and we will use all commercially
reasonable efforts to promptly determine and correct the problem.
Modification of this Privacy Statement
Chromalox reserves the right, at its discretion, to change, modify, add, or remove
portions of this policy at any time. Please check this page periodically for changes. By
using this site, you are agreeing to the terms set forth in Chromalox's Privacy Policy.
Your continued use of this site following the posting of changes to these terms will mean
that you accept those changes.